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PM is not working!

Those of you who think they have sent a PM, it is not working. I understand that it is being addressed, but it is not clear when it becomes functional again. Use an e-mail instead now.

by Tomoko Yamamoto at Tue Aug 19 23:16:02 UTC 2008 (ed. Aug 27 2008) Baltimore, MD, United States | Bookmark this | Digg this |

Tomoko, thanks..

any new word?

by erica mcdonald | 20 Aug 2008 11:08 | New York, United States |
You are welcome, Erica.

PM (Private Mail) is a unique and very useful feature of LS. My impression is that at the moment you can “send” PMs, but the recipient will not able to access them because when you click on the PM message link after your name and Log out, an error message will come on the screen.

by Tomoko Yamamoto | 20 Aug 2008 16:08 | Baltimore, MD, United States |
Tomoko for me everything seems to be in order.

I’ve send and received several P.M.s the last 2 days without any inconvenience, meaning that P.M. system works fine for others too..

No error message when i hit “unread messages”.

J.J.

by Jonnek Jonneksson | 20 Aug 2008 22:08 | Athens, Greece |
Some of us do have a problem accessing the PMs. I logged off the comuputer and came back on and tried the PM link again. I still get error messages. I need to e-mail Shinji about this why this is so.

I`ll send you a PM, Jonnek, and let me know here whether you get it.

I wrote a PM to Jonnek and “sent” it, but I got an error message again.

by Tomoko Yamamoto | 20 Aug 2008 22:08 (ed. Aug 20 2008) | Baltimore, MD, United States |
Tomoko…I sent you a PM about 5 minutes ago. Did you get it yet? I don’t seem to be having problems with this issue. But …past posts seem to be disappearing into cyber space. The mother ship might be in the process of a major overhaul. Wish they would keep us posted to lessen the confusion.

by Gregory Sharko | 20 Aug 2008 23:08 | Brooklyn, New York, United States |
No, Gregory, I have not gotten your PM. I had been offline eating my dinner.

As I said, my problem is accessing my PMs and my PM link says 0 Unread Messages.

by Tomoko Yamamoto | 21 Aug 2008 00:08 (ed. Aug 21 2008) | Baltimore, MD, United States |
“I wrote a PM to Jonnek and “sent” it..”

Well i received your P.M. Tomoko and I’ve already replied..

What exactly you face as an error message?

The funny thing is that even i got a new P.M., the link on top persist to announce “0 unread messages”, but in my case i can read them when i hit the link..

Did you received mine?

by Jonnek Jonneksson | 21 Aug 2008 00:08 (ed. Aug 21 2008) | Athens, Greece |
No, Jonnek, I don`t know I have received your PM because I just cannot access my PM. I`m going to try to access LS on my desktop and my dialup connection. There I have a different browser (Mozilla Firefox in German) and I am using Mozilla Firefox in Japanese on my laptop.

by Tomoko Yamamoto | 21 Aug 2008 00:08 | Baltimore, MD, United States |
Hi Tomoko, me too. I can’t go to PM to send or view my old messages. An advice tell me that a error was reported so i belive in some time Shiji will fix it . If you want a direct contact write to support an advice. Good idea your advice, i don’t see that before. Thanks

by Hernan Zenteno | 21 Aug 2008 00:08 | Buenos Aires, Argentina |
Tomoko; i am in the same situation as yours. it’s been several days and with mine or someone else’s computer, i haven’t been able to acces my PMs.
i tried PC; Mac; Mozilla, IE… and there was no way at all.

by Laetitia | 21 Aug 2008 00:08 | bordeaux, France |
I confirmed that it does not make any difference as long as it is me who is accesssing LS.

It appears possible that I have sent my PMs O.K. despite the error message I got as Jonnek told me so in the above.

by Tomoko Yamamoto | 21 Aug 2008 00:08 | Baltimore, MD, United States |
YO! Tomoco,
Send me a PM.. anything.

by Gregory Sharko | 21 Aug 2008 01:08 | Brooklyn, New York, United States |
Hi Gregory, I just sent you a PM although I got an error message and not a confirmation.

by Tomoko Yamamoto | 21 Aug 2008 03:08 | Baltimore, MD, United States |
same problem here :)

by Sohrab Hura | 21 Aug 2008 04:08 | New Delhi, India |
When I click on “unread messages”, I get

Sorry, an error occurred.

A detailed report of this error has been recorded, and we’ve already been notified. Thanks for your patience.

So no chance of reading or sending PMs, as i can’t get to the Sent / Received pages
Have changed my password, but this doesn’t help.

by erica mcdonald | 21 Aug 2008 13:08 (ed. Aug 21 2008) | New York, United States |
Erica,

According to Jonnek who did receive my PM (without any confirmation page on my end), the sending function seems to be working, except that those of us who cannot see any PM messages cannot receive any PMs for us to read.

When the whole thing is restored to the original state, we may have a few PMs to read.

by Tomoko Yamamoto | 21 Aug 2008 13:08 | Baltimore, MD, United States |
Tomoko,

have you received e-mail notification about a possible P.M. that someone may have send to you, those “difficult” days?

by Jonnek Jonneksson | 21 Aug 2008 13:08 | Athens, Greece |
Jonnek,

No, I don`t think I received any e-mail notification about possible PMs. However, I just looked at my spam folder and found an e-mail from Gregory Sharko without any body of text but with attachments which seem to be e-mail notifications of my posts in this thread.

I should check my spam folder from time to time, it looks like. I did check the spam folder at the time this new system of passwords was installed on LS, but I recall I did not see anything from LS.

I have not set up to receive e-mail notifications of PMs. I don`t receive many PMs and I have not been on the road for a while.

by Tomoko Yamamoto | 21 Aug 2008 13:08 (ed. Aug 21 2008) | Baltimore, MD, United States |
PM is not working yet for me still. I have written to Shinji, but have not heard from him.

by Tomoko Yamamoto | 23 Aug 2008 02:08 | Baltimore, MD, United States |
Erica,
same here,
when I send a PM it says :
“Sorry, an error occurred.
A detailed report of this error has been recorded, and we’ve already been notified. Thanks for your patience.”
I looks like a common problem with many.
best.

by Subhash Sharma | 23 Aug 2008 02:08 | Mumbai, India |

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Participants

Tomoko Yamamoto, Multimedia Artist Tomoko Yamamoto
Multimedia Artist
Baltimore, MD , United States ( BWI )
erica mcdonald, photographer erica mcdonald
photographer
New York , United States
Jonnek Jonneksson, Photographer Jonnek Jonneksson
Photographer
Athens , Greece ( TXL )
Gregory Sharko, photographer Gregory Sharko
photographer
Brooklyn, New York , United States ( JFK )
Hernan Zenteno, Photographer Hernan Zenteno
Photographer
Buenos Aires , Argentina
Laetitia, graphic designer, photogr Laetitia
graphic designer, photogr
bordeaux , France
En route to perpignan (ETA: Aug 30 2008)
Sohrab Hura, Storyteller Sohrab Hura
Storyteller
New Delhi , India
Subhash  Sharma, Freelance photojournalist Subhash Sharma
Freelance photojournalist
( photographer , fixer/Producer)
Mumbai , India


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