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How to retrieve info from portable harddrive?

I have a FireLite 30 gig portable hard drive made by Smartdisk. It’s almost full of pics and documents. It froze recently and the powerbook I use doesn’t recognize it. It says “the disk you inserted was not readable by this computer” when I plug it into the firewire port. Anyways, the info was found with a program called Data Rescue II, but it won’t let you retrieve anything unless you buy the program which is pretty steep. Does anyone know of a freeware program that can help me get back the information?

Thanks,
l*i*n*d*y

by Lindy Drew at 2007-01-14 00:57:54 UTC (ed. Mar 12 2008 ) Santiago , Chile | Bookmark | | Report spam→

13 Jan 2007 00:01
Hi Lindy, there is quite good freeware from www.pcinspector.de , called FileRecovery (for all manner of files, somewhat better at harddrives) or SmartRecovery (just for photos even RAW). Unfortunately, both of them are Windows only, and work only on FAT or NTFS filesystems, not HPFS (Mac) filesystem. I am not aware of such freeware for Mac. Frantisek

by Frantisek Vlcek | 14 Jan 2007 13:01 | Prague, Czech Republic | | Report spam→
I have occasionally had trouble actually transferring picture files from my Hyperdrive when the internal batteries were down a bit from top charge. The photos would be read into the computer (visible in Windows Explorer, Bridge or Photo Mechanic), but they could not be moved into another file. To make it transfer the pics to a new file on the computer, I had to charge up the Hyperdrive batteries fully. Then it worked just fine.

by [former member] | 14 Jan 2007 13:01 | Washington, DC, United States | | Report spam→
Software won’t help if your computer can’t recognize it as a drive. It sounds like either the controller or the firewire adapter is bad. First I would try and see if it works on another computer, firewire/usb adapters can be finicky sometimes. If that doesn’t work, I would buy another enclosure for this type of drive (any 2.5" enclosure, they are cheap on newegg.com), open the firelite, take out the drive, and plug it into the enclosure. That will likely do it. If not, your controller (the circuit board that makes up the bottom of the drive) is bad. If you want to fix it, you will need to buy an identical drive and swap out the controllers. If that still doesn’t work, your head has probably crashed. You can take it to a data recovery center, expect to pay a few hundred to a few thousand.

by Tommy Huynh | 14 Jan 2007 16:01 (ed. Jan 14 2007) | San Antonio, United States | | Report spam→
Lindy, I am sending you a private message…

by Guido Van Damme | 14 Jan 2007 16:01 | Lokeren, Belgium | | Report spam→
I agree with Tommy. I had some scary moments with a CompactDrive and was quoted 1000 + euros as the cost of recovering the data. The problem was solved by putting the drive into a different firewire casing. By the way, this was one time when I really regretted not having a PC – there seemed to be many more data recovery utilities available for PC than for Mac. Is this a bad time to remind you never to have all your data in one place? Probably. Sorry.

by DPC | 14 Jan 2007 18:01 | Paris, France | | Report spam→
I have had the problem twice and easily rescued the data with file salvage, a mac program. its 90 dollars but its given me 100% recovery everytime.

here is the link

http://www.subrosasoft.com/OSXSoftware/index.php?main_page=product_info&products_id=1

by Antonio Olmos | 18 Jan 2007 06:01 | London, United Kingdom | | Report spam→

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Participants

Lindy Drew, Photographer Lindy Drew
Photographer
Phoenix, Az , United States
Frantisek Vlcek, Photojournalist Frantisek Vlcek
Photojournalist
[undisclosed location].
Tommy Huynh, Travel & Corporate Photog Tommy Huynh
Travel & Corporate Photog
Houston , United States
Guido Van Damme, Photographer Guido Van Damme
Photographer
Brussels , Belgium
DPC, Photographer DPC
Photographer
Paris , France
Antonio Olmos, Photographer Antonio Olmos
Photographer
London , United Kingdom ( LHR )


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