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  <body>Hi LS'ers,

This is a copy of an e-mail I sent to iView support.
Anyone else having the same problems??

&lt;p&gt;
Sir,
&lt;p&gt;
I run iView Media Pro on a Mac and everything was great until I upgraded to OSX10.4.7 and to iView 3.1.1
&lt;p&gt;
It seems I now have a lot of trouble with the description field and some characters. I use iView (among many other things) to insert text data into Photoshop CS1 files and to generate XML files I use for my website.
&lt;p&gt;
When I export the annotation to the Tiff file or when I generate an XML file,
the &#169; sign systematically shows up as:&#160;&#172;&#169;
the &#233; shows up as:&#160;&#8730;&#169;
the ' shows up as:&#160;&amp;apos; or as :&#160;&#8218;&#196;&#244;
etc...
&lt;p&gt;
Very often the Description field will not show up when I open the Tiff file in Photoshop or, in the XML file, the &lt;Caption&gt;&#160;tag will not appear. Probably because iView adds the invisible sign&#160;&#255; 2000 times ahead of the actual caption, making it too long to be copied into the Caption field in Photoshop.
&lt;p&gt;
It is a real hassle to make the corrections manually in the XML files and I could really do without...
&lt;p&gt;
So the question is: where is the bug???? And mainly: when will it be fixed...
&lt;p&gt;
Thank you for responding swiftly. I know several people who have this problem, be it with CS1 or CS2.
&lt;p&gt;
It is weird this would happen after iView was bought by Microsoft. Please keep paying attention to Mac users. Thank you.
&lt;p&gt;
Best regards,
&lt;p&gt;
John Vink</body>
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  <created-at type="datetime">2006-08-05T05:31:02Z</created-at>
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  <edited-at type="datetime">2008-03-12T12:54:46Z</edited-at>
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  <lastreply-at type="datetime">2006-08-09T21:11:24Z</lastreply-at>
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  <title>iView Media Pro troubles</title>
  <updated-at type="datetime">2008-03-12T12:54:46Z</updated-at>
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