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Problems with Nikon scanner software for new duo core i-macs

Hi all:

So wondering if anyone else has been faced with the same problems of buying the duo-core i-mac and not being able to use their Nikon scanner anymore. I tried to download the software and even called Nikon and they told me that they haven’t been able to make software compatible for this mac. Glad I have now a beautiful expensive computer and can’t use it to scan. Grrrrr.

The rude tech mentioned something like silver fast, but that’s a program you have to purchase. Has anyone else done this or come up with some other way to make the computer recognize the scanner. Mine is a Nikon Coolscan 8000. Have a ton of work I need to get done and stuck!


by [a former member] at 2006-12-03 00:43:23 UTC (ed. Mar 12 2008 ) NYC , United States | Bookmark | | Report spam→

That’s one of the reasons I haven’t jumped on the Intel processor Macs yet.

A lot of people buy Silverfast despite having Nikon software because it (allegedly) has a much better interface, gives better scans, and offers more control, so you won’t be wasting your money if you buy it.

You can also try out Vuescan and buy the professional edition for $90 online.

by [] | 03 Dec 2006 01:12 | Toronto, Canada | | Report spam→
Some other people have had no problems, after they followed this procedure suggested by Nikon Tech Support:

Go to Go-Home-Library-Preferences and trash the Nikon folder.
Go to Go-Applications-Nikon Software and trash the Nikon Scan folder.
Reinstall the software from the link below-

Title: Current Versions of Nikon Software
URL: http://support.nikontech.com/cgi-bin/nikonusa.cfg/php/enduser/std_adp.php?p_faqid=61&p_created=1029180813

Read more here and here= .

PS I didn’t like Vuescan myself and someone on those threads said it crashes a lot.

by [] | 03 Dec 2006 01:12 | Toronto, Canada | | Report spam→
If the link doesn’t work try this . You have to scroll to the bottom of the page, re-install NS4, then install the updater.

It’s a bit annoying we can’t edit our posts…

by [] | 03 Dec 2006 01:12 | Toronto, Canada | | Report spam→
My coolscan 5000 works on I mac duo core. I’m not a computer expert, so I guess I did something right on the instal. otherwise use vuescan

by [former member] | 03 Dec 2006 02:12 | Oakland, United States | | Report spam→
Naomi, please refer to my advise on this link http://www.lightstalkers.org/nikon_scan_quits_al_the_time_anyone .Basically similar to what Aleph mentioned above. Good luck and let us know…

by T | 03 Dec 2006 03:12 | Jakarta, Indonesia | | Report spam→
Mine has been having a similar problem but I seem to have found a workaround…
When the Nikon software doesn’t find the software scanner, close it and open up VueScan. (I only have the evaluation version, which I downloaded to see if it would work with my scanner…)
Close VueScan and reopen Nikon Scan and it should operate normally.

by [former member] | 06 Nov 2007 09:11 (ed. Nov 6 2007) | Tokyo, Japan | | Report spam→
Naomi—Aleph’s suggestion worked for me on Sunday. I messed around for about 2 hours before it worked. I tried Silverfast, btw, in demo mode and that worked fine until the final scan and then nothing. I’m on a new intel based MacBook Pro, btw. Nikon Scan 4 should be installed after above steps and then upgrade that to 4.0.2. AFter that all was okay. Good luck.

by John Robert Fulton Jr. | 06 Nov 2007 10:11 | Fort Worth, Texas, United States | | Report spam→
Same problem… locks up my computer…. I would say give up on it, and purchase VueScan.

I think I got it for $40 and it is way faster than the Nikon software anyways… I wish I had bought it earlier, made my workflow sweet.

by Brian L Frank | 08 Nov 2007 20:11 | San Francisco, California, United States | | Report spam→
Same with a Nikon Coolscan 4000 running Nikon Scan 4 on a Windows Intel Centrino duo Toshiba Tecra.

Did scan without problems for around a week. Then all I could do was preview scan, scan did halt, not recognizing presence of scanner.

Am using now VueScan. Never had a problem.

by Daniel Legendre | 08 Nov 2007 21:11 | Paris, France | | Report spam→
Nikon Scan is looking for the hard disk of your old computer by name. That’s where all your scan preferences are stored and it’s also the name of your cache disk.

Rename the new hard disk to the name you used on your old machine and all should be fine.

Like many applications Nikon Scan isn’t very smart. A smart application would handle this sort of thing without having a hissy fit.

by Harry Lime | 08 Nov 2007 23:11 | London, United Kingdom | | Report spam→
after being able to scan with my Nikon 8000 ED on an intel MacBook for years without a hitch – well, without too many hitches actually, definitely buggy – this issue has caught up with me now. Weirdly, on different computers, different OS X versions, neither the PS plugin nor the Nikon Scan 4 can find the tool palettes any longer. I will try the different runarounds mentioned above, but would love to know if anyone has updated suggestions for third party cheap scanner software, or if VueScan is still the way to go. NOT willing to plunk down 400 on SilverFast. Thanks!!

by Katja Heinemann | 30 May 2010 13:05 | Brooklyn, United States | | Report spam→
Vuescan is still the best universal scanning software around, you can’t go wrong with it.

by Frederic Harster | 30 May 2010 14:05 | Strasbourg, France | | Report spam→
Hi. I was unable to get my canon fs4000 working for the same reasons. No up-to-date drivers were available the last time I searched. I bought silverfast and found it ok for my purposes most of the time, although I did find some transparencies that I just could not get a good scan off. It really made me appreciate my conversion to digital. Still, I look forward, sometime in the future, to find a way to digitise the rest of my library without spending hours on each small batch of images.

by Nick Hardcastle | 30 May 2010 15:05 | Al Khobar, Saudi Arabia | | Report spam→
My two cents about Silverfast. First check the trial version in high resolution scans. I purchase this software and give me awful artefacts. Support is almost inexistent. http://www.lightstalkers.org/posts/silverfast-se-problem-with-or-without-usm-artefacts

by Hernan Zenteno | 30 May 2010 15:05 | Buenos Aires, Argentina | | Report spam→
VueScan works like a charm, thanks! Any experience or recommendations as to which setting of their version of ICE/dust removal one should use?

by Katja Heinemann | 30 May 2010 16:05 (ed. May 30 2010) | Brooklyn, United States | | Report spam→
Maybe see


by Daniel Legendre | 30 May 2010 16:05 | Paris, France | | Report spam→

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[], []
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T, T
Jakarta , Indonesia
John Robert Fulton Jr., Photographs John Robert Fulton Jr.
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Daniel Legendre, Photographer Daniel Legendre
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Katja Heinemann, Photojournalist Katja Heinemann
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