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sd card photo recovery

Can anyone please advise a safe way to recover photos from a possibly corrupted sd card? Or if you know someone that is expert in this in New York City that would be great too! I was trying to transfer raw files from a sd card when the process was stopped by the computer. Afterwards, I was not able to view a few files on the card. However, the file numbers and size is still visible. I’m not sure if the card was defective to begin with or if it might have been corrupted by a virus.

thank you in advance!

by jeannytsai at 2010-02-21 05:04:04 UTC | Bookmark | | Report spam→

21 Feb 2010 00:02
disk warrior works great
http://www.alsoft.com/Diskwarrior/index.html

by Richard Delaume | 21 Feb 2010 09:02 | Geneva, Switzerland | | Report spam→
http://www.stellarinfo.com/digital-media-recovery.htm

I don’t believe Disk Warrior will be of use here because it’s for rebuilding directories on Mac disks. I don’t think it works with FAT 32.

by DPC | 21 Feb 2010 10:02 | Paris, France | | Report spam→
I used to got for un external drive, it worked great.
Now….is Jeanny is on a mac or pc, yeah, i forgot !!
Ca vas à paris ?

by Richard Delaume | 21 Feb 2010 10:02 | Geneva, Switzerland | | Report spam→
Photo Rescue-you can download it from the net and it will find your missing files no problem.

by JR, (John Watts-Robertson). | 21 Feb 2010 10:02 | rothwell, United Kingdom | | Report spam→
I used RECUVA a few days ago and found it really workful…rescue even some oooold files…maybe could be useful for you…
http://www.piriform.com/recuva

by [former member] | 21 Feb 2010 14:02 | caracas, Venezuela | | Report spam→
Photorescue
http://www.datarescue.com/photorescue/

Has served me well on those few occations
and on one occation where the police deleated images from a photographers card here in Iceland :)

by Kristjan Logason | 21 Feb 2010 14:02 | Reykjavik, Iceland | | Report spam→
Hello Everyone,

Thanks for your suggestions. I will try some of these. I have the files on an sd card and also duplicated the files in question onto an external hard drive. I am working on a mac book pro. It was another computer I used to transfer the card when I got an error message. After that I was no longer able to view some of the photos on the card that were important. Are all these programs you are recommending directly to read files from the card?

best,

Jeanny

by jeannytsai | 21 Feb 2010 15:02 | new york city, United States | | Report spam→
Hi Jeanny,

Yes with Photorescue you just whack the card in a card reader, run photorescue and go make yourself a cup of tea.
It has various methods of recovery and has never failed to get lost photos back for me.

Good luck!

by JR, (John Watts-Robertson). | 21 Feb 2010 18:02 | rothwell, United Kingdom | | Report spam→
Anyone have advice as to which photo rescue is best? I have a mac book pro with os snow leopard. There are three options in photo rescue: wizard, expert, and advanced.

thank you!

by jeannytsai | 21 Feb 2010 19:02 | new york city, United States | | Report spam→
Jeannytsai…i’ ve heard good reviews about photorescue but i tried first Recuva and worked great and was really easy, is a free software so maybe you want to check it before buy something…if not…looks like photorescue will help you for sure!!!

by [former member] | 21 Feb 2010 21:02 | caracas, Venezuela | | Report spam→
The Photorescue Expert version is the one I use-29 dollars I seem to remember….but any version will do. You don’t need the advanced version generally-and I think it costs a lot more.

by JR, (John Watts-Robertson). | 21 Feb 2010 22:02 | rothwell, United Kingdom | | Report spam→
Hi Oscar,

I looked into Recuva and it seems to be for PCs. Did you download to a mac or pc?

best,
Jeanny

by jeannytsai | 22 Feb 2010 15:02 | new york city, United States | | Report spam→
Hello all,

Any ideas? Advice?

In the last 24 hours I tried photorescue and also stellar phoenix. Both stopped at a point when my mac had a prompt said it couldn’t read the card that was in the computer. I inserted that card back in my camera to look at it and could not see any photos on there whereas before I could see most of them but a few that were corrupted. Don’t know what to do now.

Any insights are appreciated.

thank you,

Jeanny

by jeannytsai | 22 Feb 2010 16:02 | new york city, United States | | Report spam→
Umhhh…yeah…sorry i didnt mention that…i runned on a PC…and it found almost all the files but some didn’t comeback…hope you are lucky on this one…

by [former member] | 22 Feb 2010 17:02 | caracas, Venezuela | | Report spam→
if you can read the file names but not open the file, try opening the folder of images in Photo Mechanic — it happened to me once that I had seemingly recovered all the files using Lexar Image Rescue 3, but when I opened them in Photoshop, they had weird banding, totally corrupted — yet the thumbnails in Photo Mechanic looked OK.

I figured out a way in Photo Mechanic to export the thumbnails, they came out as 4 Megapixel (11 MB) JPG instead of the full 12 Megapixel (36 MB) RAW images off of the Canon 5D, but AT LEAST I GOT SOMETHING USABLE BACK!!!!!

Even a 4-megapixel JPG is perfectly good enough for an 11×14 with a little bit of Photoshop work and interpolation, SO, it SAVED the day.

You have to be creative and flexible when doing image recovery. It’s a nasty situation no matter how you look at it, so be patient, try different programs, and good luck.

by [former member] | 22 Feb 2010 18:02 | Brooklyn, United States | | Report spam→
Whoa! Sounds like a nasty one to be sure-especially if photorescue gave up on it. Usually you get the option for it to use several different methods of recovery and normally one of those works, even though it may take some time.
There are firms that will do data recovery, but they charge a fortune unfortunately :-(
I’d have another go with Photorescue, especially as the file names are there.I’ve had this happen once before and persistence paid off in the end using the different data recovery options in Photorescue. I hope you manage to get them back from electronic prison!

by JR, (John Watts-Robertson). | 22 Feb 2010 20:02 | rothwell, United Kingdom | | Report spam→
Hi Alan and John,
Thank you for your support! I am determined to get those images back! Part of the problem is that in the middle of being diagnosed by both photo rescue and then stellar phoenix my macbook decided that the card had an error and could not be read so stopped connecting to the card. Not sure what to do about that.

Alan, what is photo mechanic?

thank you!

Jeanny

by jeannytsai | 23 Feb 2010 03:02 | new york city, United States | | Report spam→
Sorry, but that error you’re saying your Macbook found is essentially the problem, and it’s being found by the software you’re running- not in your Macbook OS.

PhotoRescue has a few advanced recovery methods you can try, but if you don’t know what you’re doing it’s kind of a crapshoot… probably not going to work even if you did, with that kind of error. In my (over 10 years) of experience, if PhotoRescue can’t recover it, it can’t be recovered. (For a long time I used a suite of recovery programs and methods, but found this to be true so many times I just stopped using everything else.)

Photomechanic isn’t going to help you on this one.

by [former member] | 23 Feb 2010 09:02 (ed. Feb 23 2010) | | Report spam→
Ted, what about the copy of the card she already made on her external hard drive?

“I have the files on an sd card and also duplicated the files in question onto an external hard drive.”

From what she’s writing it seems that the card is dead, beyond repair. But the folder on the hard drive…what about that?

First, duplicate it again.

Then play with the working copy? Ted, why don’t you think Photo Mechanic won’t help? The thumbnail is a different file from the full image, so might the thumbnails have not survived as happened to me previously?

Photo Mechanic is an industry-standard image viewing/editing/captioning program. It doesn’t have the bells and whistles of Lightroom in terms of toning but it’s the best for picking.

You can download a fully functioning trial.

by [former member] | 23 Feb 2010 15:02 | Brooklyn, United States | | Report spam→
Doesn’t Lightroom create thumbnails too? Perchance if she ingested the images with LR won’t she have thumbnails there too?

by [former member] | 23 Feb 2010 17:02 | Washington, DC, United States | | Report spam→
Hi everyone,

Thanks for all of your insight and input. I do have a few duplicates of the photos on my external drive and also on the desktop of my mac. I’m a little afraid to do anything else to the card. I am going to keep the faith that the images might be retrievable. The interesting thing is that I was able to download them to a friend’s pc laptop and then onto my external drive while I was abroad. On her computer I could see most of the images except a few. On my computer, I can see fewer images that were downloaded from the card. I’m not sure why my card would have become unreadable on my camera after I scanned it with photo rescue and stellar phoenix as both programs claim that they do not do anything to the card. Could it be that I first read and downloaded from the card on a PC?

Also, I didn’t buy photo rescue, I just tried the demo.

Does anyone know of any experts that specialize in this in NYC?

best regards,

Jeanny

by jeannytsai | 24 Feb 2010 03:02 | new york city, United States | | Report spam→
Hi Jenny,

If You still need help with that SD card let me know.
If card is not physically broken or you did not erase them purposely, there should not be a problem to get them back.

I work to 7pm on Wed. (Manhattan) Or You can come over to Brooklyn in the evening.

by Andrew Bogacz | 24 Feb 2010 04:02 | New York, United States | | Report spam→
Hi Andrew,

Yes, I never erased the card, never reformatted, and the card is not broken. I just scanned it with two demos- photo rescue and stellar phoenix that two photogs here recommended. These two programs claimed that they don’t do anything to the sd card, just scans. But after I used both, was not able to view any photos at all when I put card back into my camera. I followed the directions with both demos. I also scanned my back up files with rescuepro (sandisk) ( was able to see partial photos with rescuepro which gives me a lot of hope) and was able to see one of my photos and make a copy with Photo Mechanic (Thanks Alan). However, there are 11 photos that are part of a story I shot that I need to recover still.

What are you able to do to get the photos back or what do you recommend?

thanks in advance,

Jeanny

by jeannytsai | 24 Feb 2010 05:02 | new york city, United States | | Report spam→
questions:

1) Did you shoot RAW, RAW+JPG, or just JPG?
2) When you say you are still missing 11 photos, are they visible at all in any form in any program?

by [former member] | 24 Feb 2010 11:02 | Brooklyn, United States | | Report spam→
Hi Alan,

I shot in Raw format cr2 (canon). I am afraid to do anything with the card now b/c everytime I inserted it into the computer it would not recognize it at a point. But yes, I could see all the file names and sizes, just not the images. I have back ups of all the images as well. I scanned the backups yesterday with Rescue Pro demo by sandisk and could see some images that was not able to see since before the disk was corrupted. Any thoughts? I was going to call a professional recovery place. I’m afraid to experiment too much more with the card.

best,

Jeanny

by jeannytsai | 24 Feb 2010 15:02 | new york city, United States | | Report spam→
Providing you haven’t gone and stuck the card in a camera and then re-formatted it, Photorescue will not do any further damage to the data on it. It just reads what is on the card and doesn’t stick anything back on there. Sounds to me like at least some of it should be recoverable.

Frustrating because if I was nearer I’d have a looksee myself and try and rescue them for you. I hope Andrew is able to get something sorted for you. When you see cards that have been through washing machines, etc giving up their data it makes you think it should be possible to bring something off it.
Was it a Sandisk card? I’ve tried those and Lexar, but eventually switched to Kingston because I’ve found those to be the most reliable in my experience.

by JR, (John Watts-Robertson). | 24 Feb 2010 16:02 | rothwell, United Kingdom | | Report spam→
Hi John,

Thanks for your advice. I spoke to someone at LC technology – they have photorecovery and rescuepro and are often recommended by sandisk and other companies. He thinks my disk may have been corrupted by a virus as I was using it on a public computer in Brasil. While he agreed that no further damage can be caused by using photorescue, he thinks just plugging in the card again if there is a virus is not optimal. I think I am leaning towards sending it in to have images professionally retrieved by them. Anyone have experience with them?

It is a Hoodman card. First time I ever used one. Sold to me by someone at Adorama. Normally I use sandisk.

best,

Jeanny

by jeannytsai | 24 Feb 2010 17:02 | new york city, United States | | Report spam→
Hi John,

Thanks for your advice. I spoke to someone at LC technology – they have photorecovery and rescuepro and are often recommended by sandisk and other companies. He thinks my disk may have been corrupted by a virus as I was using it on a public computer in Brasil. While he agreed that no further damage can be caused by using photorescue, he thinks just plugging in the card again if there is a virus is not optimal. I think I am leaning towards sending it in to have images professionally retrieved by them. Anyone have experience with them?

It is a Hoodman card. First time I ever used one. Sold to me by someone at Adorama. Normally I use sandisk.

best,

Jeanny

by jeannytsai | 24 Feb 2010 17:02 | new york city, United States | | Report spam→
why are you continuing to play with the card when you have the files already copied onto a hard drive?

you say that you got one image thumbnail off of Photo Mechanic, and some others off of Sandisk Rescue Pro.

what are you still missing?

by [former member] | 25 Feb 2010 06:02 | Brooklyn, United States | | Report spam→
Hi Alan,

There are some key photos missing that were not downloadable from the card. I’m having a reasonable service try to retrieve them.

best,

Jeanny

by jeannytsai | 25 Feb 2010 19:02 | new york city, United States | | Report spam→
Hi Alan,

There are some key photos missing that were not downloadable from the card. I’m having a reasonable service try to retrieve them.

best,

Jeanny

by jeannytsai | 25 Feb 2010 22:02 | new york city, United States | | Report spam→

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Participants

jeannytsai, photographer/ filmmaker jeannytsai
photographer/ filmmaker
Jaipur , India
Richard Delaume, Photographer Richard Delaume
Photographer
Geneva , Switzerland
DPC, Photographer DPC
Photographer
Paris , France
JR, (John Watts-Robertson)., Photographer JR, (John Watts-Robertson).
Photographer
Rothwell , United Kingdom
Kristjan Logason, Photographer Kristjan Logason
Photographer
(editorial and advertising)
Leikanger , Norway
Andrew Bogacz, Media consultant Andrew Bogacz
Media consultant
New York , United States


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