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Images lost when using Photo Mechanic 4.2.1

Im using a Mac Powerbook g4 OS X 10.4.3.

I was moving some images around from the photo mechanic browser and dragging them into folders when I received an error message from OS X. It said the action could not be completed error-43. Then the images I was trying to move, all 100+ of them vanished. I did a spotlight search and could only find super tiny little thumbnail versions in the Photo Mechanic cache.

any advice? Has anyone ever had this happen?

by [a former member] at 2006-01-03 18:46:15 UTC (ed. Mar 12 2008 ) Panajachel , Guatemala | Bookmark | | Report spam→

That sounds scary. I have had PM crash on me when moving large numbers or entire folders, but not like you’re saying. Someone had a similar problem a little while ago.

by Jethro Soudant | 03 Jan 2006 20:01 | Buffalo, NY, United States | | Report spam→
Yes! I had that happen and the other thing is that while using Photo Mechanic to import images from a disc, it sometimes does not download everything so I’ve lost a bunch that way before I realized that everything was not there. I’ve stopped using it because its so temperamental with this system.

by [former member] | 03 Jan 2006 21:01 | blacksburg, va, United States | | Report spam→
A while ago I lost a full slate of selects while copying via ‘drag and drop’. Simple solution I got in response, which has worked perfectly since, is to use the ‘Copy’ function in the PM toolbar. It’s shortcut is also ‘Apple-Y’ … definitely the way to go with copying images from one folder to the next using PM. Ami, though, can’t help you .. that sounds much more serious. I have heard that the makers (CameraBits) are very good with responding to queries, might want to shoot a note to them with your experience.

Best of luck!

by [former member] | 03 Jan 2006 23:01 (ed. Jan 3 2006) | Seattle, WA, United States | | Report spam→
Post it on forums.robgalbraith.com , there is a forum dedicated to support of PhotoMechanic, with camerabits staff answering there very quickly and questions. And doublecheck you have entered your license code correctly.

by Frantisek Vlcek | 04 Jan 2006 02:01 | Prague, Czech Republic | | Report spam→
I tried to use PM 4.3.8, the same problem ! Yes shourtcut Apple-Y, copied for example 20 photos to new folder. Check new folder, there only 18, 2 died on the way ! Another example, put the same caption to select photos, check 7 has capton, 13 not!! OK, send question to CameraBits, got no answer ! Completely delete PM, now use iView Media Pro 3.0.1 Works great ! I have old PB 800, 512 ram. Big raw files from EOS 5D absolutely comfortable to watch for full screen and very fast. No problems with copy and caption, very good for archive!

by Sergey Grachev | 04 Jan 2006 04:01 | St.Petersburg, Russia | | Report spam→
I use PM 4.2.1 on OS 10.3.9 and have never had a problem. However, I never ingest images from my CF card nor do I click and drag anything between programs. I will click and drag from the CF card direct to a new folder in Pictures before I do anything. Then I exit the card and will only format it after my tasks are complete. That way I’ll always have a back up. I’ll often click and drag from a folder to Photoshop but that’s about it. It’s just too risky. Also in PM I’ll often double click the name and change it accordingly and then hit return in order to sequence the files. That way the changes will take place in the original folder. I only use PM because Nikon’s Picture Project and Nikon View are just too slow on my rather old iBook G3 700 with 640 mb RAM.

Does anyone use Nikon View or Picture Project? Are these any good on faster computers? I know that you can batch caption with Picture Project, can you with Nikon View?

Can’t afford iView right now but PM is okay most of the time.

by Paul Treacy | 04 Jan 2006 06:01 | New York City, United States | | Report spam→
I use Nikon View on one laptop where there is no PM, but it is nothing to write home about (still probably better than Picture Project). To be plain, I don’t like it at all and when I can help it, I only use it for printing contact sheets for editors (which it does better than PM). Doing selects from hundreds of files is just too slow, with too many mouse/keyboard clicks and unreachable key combinations, not mentioning zooming in/out to check sharpness. In PM I can do it all much faster, with one key clicks and mouse. I have heard about some problems with drag&drop in latest PM but they said they patched it in the latest beta which will be a full release in few days. I think the D&D interface, especially on Windows, is just too much intermixed with the OS to be reliable at all times. About the only time I have heard about PM loosing files during some operations is with one older version and generally with all versions when one has a pirated license code, where it’s a copy protection scheme ("yes you can pirate a code but don’t expect it will work at all times with your valuable photos").

by Frantisek Vlcek | 04 Jan 2006 07:01 | Prague, Czech Republic | | Report spam→
Any users of XNView? Looks like there are versions for both Mac and Windows? For Wintel users, any users of IrfanView or ACDSee?

Found this "shootout" on Google:


Seems to have given IrfanView kudos for speed:

However, during the course of our evaluations it became clear to us that almost all of the image management tools we looked at were capable of displaying quick views of image files if they were associated with the program. This, along with the power of today’s computers made the speed of rendering single images almost identical no matter which program was used (one notable exception being IrfanView can render RAW camera format images noticably faster than most).


by Wayne E. Yang | 04 Jan 2006 07:01 (ed. Jan 5 2006) | | Report spam→
I wrote an e-mail to the Photomechanic people (support@camerabits.com) w/ a link to this post and this was their response:

Thank you for the email.

In the older versions of Photo Mechanic, when using Non Camera Bits password information, there is a small chance the software will give unexpected results. This is because, Photo Mechanic has different feature bits that unlock certain areas of the software for the users needs. For example, we have a Military version of the software and a Job Minder version, all included in the same package. The password information unlocks these feature bits for the Military, ect. If more than one of these are activated at the same time, the software behaves in way that it was not designed. If you, or anyone you know, has activated the software using something other than the ten digit password given by Camera Bits, I strongly recommend contacting our support department.

In the later versions of Photo Mechanic, the programers have added additional safety checks, to make sure that your images have been copied or moved successfully. I recommend upgrading your copy of Photo Mechanic to the latest version, for many reasons. It is much more stable, it’s designed to work with the new operating systems, we have added more features to the program and added more file support for the new cameras on the market today.

If you are having problems with our software, then please let us know. I am sure there is going to be a simple solution to the problem you are having.

Best regards,

by Hector Emanuel | 04 Jan 2006 20:01 | Washington, DC, United States | | Report spam→
The non-marketing talk version of what hector posted is that if you enter a pirated s/n for Photo Mechanic, the software starts randomly AND intentionnaly malfunctionning. One of the malfunctions is not copying files, so if you move them instead of copying them, you lose them in the process.

That these people have done that can only serve one purpose : to give you a clear and unambiguous warning that you should stay far, far away from it, and hope they will die a slow death with it and then rot in hell.

by [former member] | 04 Jan 2006 23:01 | Lausanne, Switzerland | | Report spam→

by Paul Treacy | 05 Jan 2006 02:01 | New York City, United States | | Report spam→
Pray, what exactly is a "Military" version? How do they do it differently from us civilians?

by robert stone | 05 Jan 2006 10:01 | ny, United States | | Report spam→
Maybe they need to process ultra hi-res satelite images and the like and perhaps they need special encryption facilities?. It all sounds a little sinister to me. It’s going to be a little weird using PM from now on.

by Paul Treacy | 05 Jan 2006 10:01 | New York City, United States | | Report spam→
I have to give to them, while the marketing folks at camerabits may be strange, their online support with Kirk (one of the chief developers) being very active on the robgalbraith.com forums is excellent. And I can even understand them making it hard for pirates, after all we all are angry when somebody steals our photographs… Although I agree they should have made it clear on the website or documentation (although it is mentioned many times on the PM support forum). When there were some problems with the software, they were very quick to fix it in matter of days, improving it continually. Frantisek

by Frantisek Vlcek | 05 Jan 2006 12:01 | Prague, Czech Republic | | Report spam→
thanks a lot for that Hector.

Im running a paid for and registered version. Would running it on 2 separate laptops cause this issue to crop up? I was under the impression that when an individual purchases a license, they can run it on all of their machines. Or is the license you purchase for the individual machine?

military version?

by [former member] | 05 Jan 2006 15:01 | San Pedro La Laguna, Guatemala | | Report spam→
Don’t know. I’m running my version (PM 4.4) on 3 different computers (macs) and so far no problems. But you may want to contact  the PM support  (support@camerabits.com) and find out — they seem to be good at getting back to you.  Good Luck and let us know what they say.

by Hector Emanuel | 05 Jan 2006 15:01 | Washington, DC, United States | | Report spam→
So this is the response from the Photo Mechanic people, Im pretty happy with the personal reply. To make the sting of losing 100+ images of my family over the holidays less stingy, he also hooked me up with an upgrade to the version where this issue is fixed. Nice folks over there at PM:

Hi Michael,

Thank you for the email and I’m sorry to hear about the missing photos. This can happen whenever you move locked photos with this version of Photo Mechanic. The problem comes from the Mac system Finder. Photo Mechanic calls the Finder to make the move since it’s faster and more reliable, or so we thought.

When the Finder would encounter a locked file, then it would abort to move operation and then return a message to Photo Mechanic stating that all operations completed successfully. Photo Mechanic would then delete all of the files in the source folder. This problem has been fixed in the newer Photo Mechanic versions. I checked your registration and you missed the free upgrade to PM v4.3.8 by one month. I have generated you a new password so you can register Photo Mechanic v4.3.8.

by [former member] | 11 Jan 2006 18:01 (ed. Jan 11 2006) | Copán Ruinas, Honduras | | Report spam→

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Jethro Soudant, Photographer Jethro Soudant
Buffalo, Ny , United States
Frantisek Vlcek, Photojournalist Frantisek Vlcek
[undisclosed location].
Sergey Grachev, Photographer Sergey Grachev
St.Petersburg , Russia
Paul  Treacy, Photographer Paul Treacy
London , United Kingdom ( LGW )
Wayne E. Yang, Writer/Photographer Wayne E. Yang
Kaoshiung , Taiwan
Hector Emanuel, Photographer Hector Emanuel
Washington, Dc , United States
robert stone, Photog robert stone
Ny , United States


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